Privacy Policy
Helena Ausra Makeup is committed to respecting your privacy and will ensure the personal information you provide will be protected and processed following all applicable data protection laws.
The detailed information in this privacy policy provides you with important information about how Helena Ausra Makeup collects and uses your personal information, how we ensure the privacy and protection of this information and your data protection rights.
Please read this policy to ensure that you fully appreciate the purpose of our processing of your personal information.
Personal information we may collect
Your name, postal address, email address, telephone and mobile numbers
Your payment details when purchasing our products and services
Account information and other security details for access to Helena Ausra Makeup secure areas
Details about your computer, your IP address, browser type and browsing activity whilst on our website
Your marketing preferences or information you provide in any communication when you participate in any blog or forum on our site
Any additional personal information that you may provide to Helena Ausra Makeup from time to time if you contact us by email, letter or telephone, through the Helena Ausra Makeup website or by any other means.
Why we use your personal information
Provide our products and services to you
Manage our relationship with you, which may include notifying you about changes to the Helena Ausra Makeup service; asking you to leave a review or take a survey
Create and manage online accounts
Provide you with the capability to use interactive features of our service, should you choose to do so
Communicate with you, and manage your involvement in Helena Ausra Makeup promotions, offers and market research
Reply to queries from you and other third parties, plus enquiries from law enforcement agencies following applicable laws
Evaluate the usefulness of the advertising Helena Ausra Makeup provide to you
Conform to appropriate legal requirements, relevant industry standards and contractual obligations, and
Allow Helena Ausra Makeup to establish, exercise or defend our lawful rights and legal claims.
The personal information collected and processed by Helena Ausra Makeup will be limited to the purposes specified in the privacy policy.
How we collect your personal information
When you communicate with Helena Ausra Makeup through our websites, including completing forms
Through the use of cookies as you interact with the Helena Ausra Makeup website
When you purchase our products and services
When you communicate with Helena Ausra Makeup by email, phone, post and mail
When you take a Helena Ausra Makeup survey
When you sign up for any Helena Ausra Makeup publications
When you register an online account through the Helena Ausra Makeup website
When feedback received on our products and services
When you contact us through our social media channels
By way of direct marketing communications, and
Information Helena Ausra Makeup may receive from external third parties and gain from publicly available sources.
Our basis for processing personal information
Helena Ausra Makeup will only ever process your personal information if we have a legal basis to do so. The legal bases we rely on are;
The processing of your information is required by Helena Ausra Makeup to satisfy a contractual arrangement that we have agreed with you.
Where Helena Ausra Makeup has requested you to provide unambiguous permission (Consent) to process your data for a particular purpose.
Where Helena Ausra Makeup relies on our business interests as a purpose for processing, to provide you with the best products and service most securely and appropriately.
If Helena Ausra Makeup has a statutory or other legal obligation to process your information to comply with any applicable law.
If you do not provide the necessary information requested, Helena Ausra Makeup may not be able to fulfil existing contractual arrangements with you, enter into new contracts with you, or meet our legal commitments. Therefore, Helena Ausra Makeup may be unable to provide you with our products or services and may have to cancel existing contractual arrangements.
Who do we share your data with?
Helena Ausra Makeup may share personal information with third parties for the following purposes:
Third-party providers that support Helena Ausra Makeup operate our business, including providers of analytics, payment processing, technology services, marketing, advertising, data storage and hosting
Law enforcement agencies and regulators, to meet Helena Ausra Makeup’s legal responsibilities and process requests or orders received from those bodies
Courts, legal counsels or other parties, where required by Helena Ausra Makeup, and in respect of legal proceedings, claims, and complaints in this context
Where Helena Ausra Makeup is sold or unified with another organisation, our advisers and any potential purchaser’s adviser and the new owners of the business.
Your confidentially is of the highest importance to Helena Ausra Makeup, we would only sell your personal information where you have provided explicit consent to do so, and it is legal.
Cookies
Cookies are small text files containing a string of characters that the Helena Ausra Makeup website places on your computer or device when you visit our site. Helena Ausra Makeup uses cookies to help users browse our website effectively and perform certain functions.
You can disable cookies, though this may limit the functionality of the Helena Ausra Makeup website.
You can find further information about how to control, disable and delete cookies by visiting www.aboutcookies.org or www.allaboutcookies.org.
Data security
Helena Ausra Makeup attaches great importance to data privacy and the protection of your personal information. In this case, we will take appropriate technical and management measures to ensure that your personal information under our control is protected.
We will implement appropriate security measures according to the type of processing and regularly review these measures to check that they are still adequate.
Data retention
Helena Ausra Makeup will not retain your personal information for longer than is necessary for the purpose it was collected, which means it will be destroyed when it is no longer needed.
In some cases, Helena Ausra Makeup may anonymise your personal information for research or statistical purposes (which means it is no longer linked to you), in which case Helena Ausra Makeup may use this information indefinitely, without notice.
Third-party links
We want your experience of the Helena Ausra Makeup website to be the most informative and useful as possible. Helena Ausra Makeup may provide appropriate links to websites operated by third parties. However, Helena Ausra Makeup does not have control over these sites, and we do not assume any responsibility. We strongly suggest that you read the privacy policy of every website you visit prior to providing any personal information through these websites.
Your rights
Under applicable data protection laws, subject to your jurisdiction, you have the following data protection rights:
Right to access - you can ask Helena Ausra Makeup to provide copies of personal information we may hold about you.
Right to rectification – you can ask that we correct any inaccuracies or complete any incomplete personal data.
Right to erasure - you may ask that we erase your personal information in certain circumstances.
Right to restrict processing - in specific situations, you can request that we restrict the processing of your data.
Right to withdraw consent - where Helena Ausra Makeup has explicitly requested and obtained your consent for processing your personal information, you have the right to withdraw your consent.
Right to object - in certain circumstances, you have the right to object to the processing of your personal information, unless Helena Ausra Makeup can show we have a compelling reason for continued processing.
Right to data portability - you have the right, in certain situations, to ask Helena Ausra Makeup to transfer your personal information you have provided to us to another organisation or you.
Right to opt-out of marketing communications - you have the right to request that you opt-out of Helena Ausra Makeup marketing communications
Right to complain to a supervisory authority - you have the right to complain to the appropriate supervisory authority where you perceive Helena Ausra Makeup has infringed your data protection rights.
If you wish to make a request to Helena Ausra Makeup, please see the “How to contact us” section below for our contact details.
Data transfer
Helena Ausra Makeup does not transfer personal information outside of the EU. If this were to change in the future, Helena Ausra Makeup would only transfer your personal information outside of the EU where we are satisfied that suitable levels of protection are provided to protect the privacy and security of your personal information or appropriate security measures are followed and in compliance with applicable privacy and data protection laws.
Changes to this policy
Helena Ausra Makeup may make changes to this policy when needed, for example, compliance with legislative changes. After the modification, we will update the effective date of this policy accordingly.
We advise that you review this policy frequently to keep abreast of all changes.
How to contact us
If you have any questions about this privacy policy or want to exercise any of your rights, please contact us at info@helenaausra.com
Effective date: 21/03/2021